Privacy Policy

Touchstone Construction, LLC takes the security and privacy of your personal information extremely seriously. We will not trade, sell, or rent your personally identifiable information.

This Privacy Policy applies to touchstone-construction.com(the “Website”), which is operated by Touchstone Construction, LLC. It explains what personal data we collect, why we collect it, how we use it, when we share it, and the choices you have about your information.

By visiting this Website, you agree to the practices described in this policy. We may revise this policy from time to time; continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

Questions about this policy can be directed to [email protected] or (972) 418-2992.

What Information We Collect

Personal Information

We collect information you enter into the Website or supply through our team, including your name, project address, mailing address, email address, telephone number, a description of the work you’re considering, photos of the property you choose to share, and (when relevant) financing or insurance carrier information.

We use this information to deliver the services you’ve requested — scheduling consultations, preparing estimates and proposals, communicating with you during a project, completing the work, and providing follow-up support. We may also use some of this information to contact you about project updates, seasonal reminders, new offerings, and promotions, unless you opt out.

We do not accept or store credit card numbers through this Website. Any payments for completed work are handled offline or through reputable third-party payment processors.

Anonymous Information

We collect “Anonymous Information” that does not identify you personally, including IP address, browser type, device type, the domain of any referring site, and the pages you view. We use aggregate data about traffic patterns and site usage to improve the Website and your online experience.

Cookies and Tracking

We do not install spyware on your device, nor do we use spyware to recover information from your device. Like most websites, we use “cookies,” which are small files stored on your device by your browser.

Cookies help us recognize returning visitors and improve site performance. Most browsers accept cookies by default but allow you to disable them; disabling cookies may affect Website functionality. Cookies set by our advertising partners are not controlled by Touchstone Construction and are not subject to this cookie policy.

We may also receive information from third parties to maintain accurate records and to provide you with relevant recommendations and offers, if you have opted in to marketing.

Our Email List

We collect email addresses and ZIP codes from customers who subscribe to our communications. Apart from third-party service providers who help us send and manage those messages, we do not share this information with third parties. You can unsubscribe at any time using the “Unsubscribe” link in any email we send.

Information Collected From Children

We do not knowingly collect personal information from anyone we know to be under the age of 13. Our Website is not directed at children under 13. Children under 13 should not use the Website without parental permission and involvement, and must not submit personal information to us.

How We Use Your Information

Apart from what is described in this Privacy Policy, we do not sell or disclose information about your use of our Website or your personal information to anyone outside our company. If we would use your personal information in ways not described here, we will give you the opportunity to opt out first.

Changes to This Policy

As our Website evolves with new services and features, this policy will be updated to match. Material changes will be posted prominently. We recommend reviewing this policy each time you visit the site.

SMS & MMS Disclosure

If you opt in to receive SMS or MMS messages from us, we may send messages related to:

• Appointment scheduling and updates
• Estimates, proposals, and project communications
• Customer support and service notifications
• Promotional or marketing messages (only if you separately opt in)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that help us operate our business — for example, customer-support platforms, scheduling software, and communications providers — who use the data only to deliver services on our behalf.

Text-messaging originator opt-in data and consent will not be shared with any third parties. Additional terms governing our SMS program are in our Terms of Service.

Opt-Out and Correction Procedures

You may opt out of receiving future promotional emails at any time by following the unsubscribe instructions included in any promotional email we send.

To opt out of SMS messages, reply STOP to any message from us. For help, reply HELP or contact us using the details below.

To request correction or deletion of personal information we hold about you, please contact us using the details below.

Questions & Contact Information

Questions about this Privacy Policy can be directed to:

Touchstone Construction, LLC
[email protected]
(972) 418-2992

By mail:

Touchstone Construction, LLC
1767 Old State Hwy 24, Ste 220, Little Elm, TX 75068